Cartofin Support

Need help with Cartofin? Use the contact details below.

When contacting support

Please describe the issue, the Cartofin app version if known, your Android version, and the steps that led to the problem. Do not email passwords, full payment-card information, or financial records unless support specifically requests limited information that is necessary to resolve your case.

Local data

The current Cartofin architecture stores financial records locally on your device. Clearing app data or uninstalling the app can remove locally stored information. If an export feature is available in your installed version, consider exporting important information before resetting or replacing a device.

Billing

Purchases are processed through Google Play. Cartofin does not receive your full payment-card details. For billing issues that relate to Google's payment processing, Google Play support or your Google Play purchase history may provide additional information.

Legal

Please review our Privacy Policy and Terms of Service.